Returns

Thirty days. If something isn't what you wanted, email us and we'll refund it.

Usually you keep the stuff

For most refunds we won't ask you to ship anything back. Return freight costs more than the item is worth to us once it's been opened, so paying it makes neither of us better off. Tell us what went wrong, we refund you, the gear stays with you. Give it to somebody who'll use it.

We're not being generous. It's just the arithmetic.

If something arrived broken or wrong

Send a photo. We'll ship a replacement or refund it, your call, and we're not going to make you prove anything. This is the part where a shop either behaves well or doesn't.

What we can't do

• Used-up consumables. If the tees are gone, they're gone.
• Past thirty days. After a month we assume it worked out.
• Gift cards, if we ever sell them.

How to start one

Email hello@munivibes.com with your order number and a sentence about what happened. A sentence is genuinely enough. There's no form and no return-authorization number to chase. Refunds go back to the card you paid with, usually within a few business days of us saying yes.

Sizing

Anything with a size, gloves and hats, has the sizing on its product page. Get the wrong one and we'll sort it out under the same thirty days, but read the sizing before you order and save us both the round trip.